The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It figures out your temperature preferences and develops an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or away and can raise and lower temperatures to help you save even more.

The Nest works with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, since you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it on your own or call a HVAC professional like Age Heating & Cooling. If you’re putting it in without help, you’ll spot a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can get adequate power from other heating and cooling wires.

Sometimes, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate power, Nest says you could run into some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on repeatedly in a short period of time.

You might think something is suspect with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning much.

Our Pros Can Fix Nest Thermostat Problems

If you’ve attempted Nest thermostat troubleshooting without help but can’t solve the problem, a smart thermostat professional such as one from Age Heating & Cooling can support you. We can pinpoint the issue and put in a C-wire, if required.

Smart thermostats including the Nest are created to make your life simpler, by automatic energy-efficient programming and the option to check settings while you’re out. It’s an annoying experience when yours won’t run like it should, but our heating and cooling specialists at Age Heating & Cooling can fix the issue in no time.

If you’re experiencing odd heating and cooling behavior with your new Nest, give us a call at 208-603-2210 to request your appointment right away.