The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It picks up on your temperature preferences and develops an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or gone and can raise and lower settings to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy provider for valuable rebates, because you may be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up yourself or call a HVAC professional like Age Heating & Cooling. If you’re wiring it yourself, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can pull enough power from other heating and cooling wires.

In some instances, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is an improvement from aging programmable thermostats that use a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t draw ample electricity, Nest says you might have some of these troubles:

  1. Short battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system suddenly turns on or off, or won’t turn off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t switch on or turns off and on rapidly in a short period of time.

You may think something is up with your heating and cooling system, but if you just got the Nest, we advise you check your thermostat right away. This is especially true if the weather is mild, and you haven’t been running your heat or air conditioning frequently.

Our Professionals Can Solve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat professional such as one from Age Heating & Cooling can support you. We can diagnose the malfunction and install a C-wire, if needed.

Smart thermostats such as the Nest are designed to make your life simpler, with automatic energy-efficient programming and the option to monitor temperatures while you’re out. It’s a time-consuming experience when yours won’t operate properly, but our heating and cooling experts at Age Heating & Cooling can fix the problem fast.

If you’re experiencing strange heating and cooling behavior with your new Nest, call us at 208-603-2210 to set up your appointment today.